learn more about us    
 
The Support Center The key to provding value added service to our clients is our support center experience
read more
 
Live Web Chat Award winning Web Chat functionality provides physicians with the capability to interact with a qualified agent on-line
read more
 
E-mail Our e-mail platform allows agents to send e-mail from a web-based application where the clients control the content
read more
 
Inbound/Outbound Complete call center integration assures higher quality sales force and physician interactions
read more
 

ORION Marketing Group, Inc. provides sales support for Fortune 500 clients. With the development of a multi-level customer approach, Orion has developed a unique sales process called PharmaBuilder, which maximizes customer interaction and revenue growth.

Today’s business environment requires companies “do more with less”. Successful companies are developing sales processes, which increase customer interactions and exceed customer expectations.

The PharmaBuilder model is unique in the Pharmaceutical industry because it focuses on improving the effectiveness of the field sales force. The process is driven and owned by the sales people. It can be customized so the sales representatives spend more time managing their sales territory and less time waiting for physician visits.

The key to this new sales model is integrating the field sales force with a sales support center and developing customized applications providing a unified view of the customer interactions within the sales territory. In this model, physicians interact with the organization at their convenience and web-based visibility and analytics provide insight into the entire channel. This provides more transparency at every level of the organization. The goal is to generate more activity while providing customers with a more convenient and effective means of receiving product information.

read more
Marketing Capabilities The support center has the capability of delivering customized marketing to physicians in an opt-in environment.  These efforts range from e-mail and web servicing to direct mail campaigns.
Interactive e-Detailing Web-based detailing provides 24/7 physician access to educational content
Physician self e-detail is integrated into PharmaSalesBuilder salesforce portal
Salesforce awareness of all e-detailing activity incurring in their territory
Physician visit is more complete with better need awareness
© Copyright ORION Marketing Group, Inc. All Rights Reserved.