Once selected our people go through an extensive training process that is designed to teach product knowledge and conversational phone techniques.

From the start, our people learn the basic concepts of your project. Over the next four days, each person is given individualized training, showing them how to market specific products.

This one-on-one approach is what allows ORION to develop extremely skilled, highly conversational telemarketers.

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QUALITY CONTROL 
the process 
consumer privacy 
TRAINING 
developmental 
continual 

Goals of Developmental Training:

  • Complete understanding of product knowledge
  • Selling skills development
  • Conversational phone techniques
  • Customer service orientation